PNC Healthcare Matters

Winter 2019 Issue

 

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A Note From Brian Kelly, Head of PNC Healthcare

As we plan and prepare for 2020, it pays to examine some of the most challenging issues that will face healthcare providers and payers in the new year. Our winter newsletter answers questions like these:

Is there a recession in the offing? If so, how will it affect income statements, balance sheets and state Medicaid programs? What do top healthcare execs call out as their top concerns? What’s the best approach to improving denials management and patient collections?

I hope you’ll take the time to explore the articles below — and please visit our website pnc.com/healthcare often for the latest ideas, insights and solutions that can help you improve efficiency and patient satisfaction.

We sincerely appreciate our relationship with you, and we hope you find these articles informative and timely. Please feel free to reach out to your PNC Relationship Manager or me directly at brian.r.kelly@pnc.com anytime.

 

How Might Economic Uncertainty Affect Your Balance Sheet?

An economic downturn can have significant effects on your balance sheet. Find out how best to manage key resources in light of declining margins to maintain liquidity while investing in fundamental strategic and capital needs.

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9 Top Priorities for Healthcare Systems

PNC’s Healthcare Advisory Board members listed system conversions as their top priority, representing the broad industry trend of health system consolidation. Also not surprising was continued focus on the patient experience, which healthcare providers realize is an essential component of their missions.

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A Proactive Approach to Denials Management and Collections

Few, if any, healthcare organizations are free from the growing challenge of denials. However, this should not be used as an excuse to allow denials to occur. The approach should be to understand why they occur, identify root causes, and then act to do something about them.

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Medicaid in a Recession

When the entire system is under pressure, hospitals and skilled nursing appear to be at most risk. Part of it is due to the perception that a diverse payer mix means that shortfalls in Medicaid can be offset elsewhere.

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